Contact us

Welcome

My customers are very important to me. Please convo or e-mail me at Kim@Glass-Fancy.com if you have questions, comments, problems or have suggestions in any shape or form.

I hope you enjoy your purchase as much as I have enjoyed creating it.
I put a lot of effort into each one and that includes the packaging as well. All my items come in a metal hinged jewelry box and are shipped in a sturdy cardboard mailing box to limit damage in transit.

Thank you for stopping by!

Shipping details

I ship all packages via USPS First Class Mail with Delivery Confirmation.

If you would like faster service, I can send your package via Priority Mail.
The ESTIMATED cost for this USPS service within the United States starts at $5.60 but depends on how many items are shipped.
Priority Mail service offers two- to three-day service to most domestic destinations.
If you would like to upgrade your shipping to Priority Mail, please make a note in the ‘message to seller’ or send me a message. I will then e-mail you a revised invoice.

Insurance is not included in the shipping cost. Please contact me if you would like to add insurance to your shipment and I will send you an adjusted invoice.
If you choose shipping without insurance please note that I do not accept responsibility for delays, loss or damages to your package once it leaves my hands.

Your product is shipped within 1-2 business days of the time the payment is received and cleared.

!! I am a member of www.GreenShipping.com and purchase carbon offsets for all shipments I make!!

Refunds, returns & exchanges

***Small bubbles are a normal occurrence with the type of glass I use. They can be seen on all my pieces and cannot be considered flaws. Also, thin lines can be seen on close observation inside the core of the glass. These lines are not cracks or fractures. They occur at the edge of 2 pieces of glass budding up to one another and also are not defects.***

Returns can be made within 14 days of the purchase.

I will refund the purchase price of the item only. Shipping and handling charges cannot be refunded. All refunds will be made to the original buyer through PayPal after I have received the item.

Shipping the returned item back to me will be the Buyer's responsibility.

The returned item has to be in original condition and packaging.

I will not be able to refund you, if a returned package is lost or damaged during shipment.

Visions In Glass / GlassFancy

Welcome to GlassFancy!
All of the jewelry you will find here, for humans or for pets, is fused art glass.
Many of the pendants, brooches, earrings and pet pendants have 99.9% pure silver inlays and all wire and bails I use are sterling silver.
Thank you for taking the time to visit my store!